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Return, Refund & Exchange Policy

Ryan Gibson Music™ • Return, Refund & Exchange Policy

 

HOW TO RETURN AN ITEM TO RYAN GIBSON MUSIC, LLC

Your item must be returned in its original unused condition to be accepted as a valid return, unless there is a manufacturer defect. You must also return the item within 30-days of your purchase.

1. Please E-mail RGIBSON.MUSIC@GMAIL.com to request a refund and we will assign you an RMA tracking #.

2. Mail or ship your returned item/s to:

 

Ryan Gibson Music, LLC

RMA Tracking #

3540 W. Sahara Ave., #640

Las Vegas, NV 89102-5816

3. Please include in your package a signed letter stating the reason for your return and the original purchase receipt.

RETURN EXCEPTIONS

Some items cannot be returned if they are opened. These include music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

RESTOCKING FEE

All returned items are subject to a 10% restocking fee and this will be deducted from your refund. NOTE: We do not refund the original shipping and handling paid on the initial order.

EXCHANGES

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

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